Return & Exchange

CANCELLATIONS

Orders are processed immediately. Please verify that your cart, shipping address, and other order details are correct before checking out. We cannot guarantee orders can be changed or canceled if they have already been processed.

If necessary to change your order, email us at service@mideerart.com as soon as possible. Orders are often processed within one business day of receipt. Make sure you have your order number ready.

RETURNS

We stand by our product and offer a 30-days-money-back guarantee.
If you are not fully happy with the goods you have received, you can return them to us within 30 days after receiving your order.
To be eligible for returns, returned items must be in unused condition with the original packaging. We do not accept returned items that are worn, damaged, washed, or altered in any way.
Please note Final Sale products are not returnable for a refund unless the product is damaged or the wrong item was received.  

RETURN STEPS

Step 1: Email to  service@mideerart.com to require a return (including the reason for the return)
Step 2: Waiting for the return confirmation with the return address from us.
Step 3: Send the products back to our warehouse.

Tips: 

  • Please keep any emails you receive regarding your order, as they contain important information.
  • For returns, we’ll gladly refund your purchase price, excluding shipping and handling charges. 
  • There are no restocking fees.
  • mideerart is not responsible for the cost of return shipping charges unless for damage reason. 
  • Please do not send your order back unless you have been instructed to do so by our Customer Service Department.

 

If there are any issues with your order, please reach out to service@mideerart.com.

REFUNDS

You will receive your refund within 3-7 business days after we have received your item. Please note promotions and discounts will not be reimbursed.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, please contact your credit card company or bank, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at service@mideerart.com.